When customers enter a space equipped with a queue management solution, they're presented with a digital kiosk that allows them to choose a service and take a ticket, which is then shown on digital displays in your lobby, telling everyone when their turn will be.
Queue management software has also expanded to online and mobile versions, allowing customers to pre-book their visits and use their mobile phones as proof of entry and ticket upon arrival in the branch. This system optimizes wait times and allows customers the flexibility to arrive when they like, helping you to boost turnaround within your establishment as well as give your customers peace of mind and added comfort when they're using your services.
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Queue management systems can further be integrated with marketing information and included in your digital signage network, with queue numbers being displayed on various digital endpoints. If you'd like to learn more about optimizing your queue management experience, please contact our experienced team today.
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